Services > Hardware & Software Support
For home & business

Hardware & Software Support

A new computer to set up, an older one that needs attention, or software that won’t behave. I can help with Windows PCs, Macs, Linux systems, and mobile devices, from choosing the right equipment to getting it working the way you need.

On-site around New Braunfels and San Antonio, or remotely anywhere.
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For your home

  • Setting up a new computer and getting your software ready to use
  • Diagnosing computer hardware problems and making repairs
  • Memory and storage upgrades when they make sense
  • Installing, updating, and troubleshooting operating systems and applications
  • Getting printers, scanners, and other devices working with your computer
  • Help with other devices such as tablets

For your business

  • Choosing computers and software that fit your work and your budget
  • Setting up workstations and the applications your staff needs
  • Finding and fixing hardware faults and recurring software problems
  • Sorting out compatibility issues between devices, operating systems, and applications
  • Planning upgrades and replacements before aging equipment disrupts your work
  • Regular maintenance and updates to keep your systems in good working order

What to expect

Repair, upgrade, or replace, honestly

Sometimes a repair or upgrade is worth doing. Sometimes it’s better to put that money toward a replacement. I’ll explain the options and tell you what I recommend, and why.

Help where it makes sense

For hands-on hardware work and installations, I’ll come to you. Many software problems can be handled remotely, saving the time and expense of an on-site visit.

No commissions

My advice isn’t tied to what any vendor pays. Recommendations start with what you need, what you already have, and what makes sense for your budget.

Often paired with this

Help Desk
Someone to call when an account, device, or program acts up or stops working. 
Learn more

Backup & Data Protection
Backups that run on their own and restore when you need them.
Learn more

Cybersecurity
Practical Protection for your devices, accounts, and data. 
Learn more

Not sure what you need?

That's a perfectly good place to start. You don't need the technical terms. Just describe what's not working or what you want, and we can go from there.