Computer & IT Services

Technology should make life easier. Whether you're sorting out a Wi-Fi problem at home or keeping a small office running, I'm here to help: in plain English, with patience, and with no pressure to buy anything you don't need.

I work on-site in New Braunfels, Seguin, San Marcos, Cibolo, Schertz, Boerne, Canyon Lake, Bulverde, Buda, Kyle, Austin, and San Antonio, and remotely for customers anywhere. Travel time is billed. The details are on my Pricing & FAQs page.

Not sure which you are? Just get in touch. You don’t need the technical terms.

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For Your Home

The computers, phones, devices, data, Wi-Fi, and files your household depends on.

Tell me what’s happening and we’ll work out the next step together.

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Computer & Device Help

A slow computer, a strange error, a printer that won’t cooperate. I’ll find the cause, fix it, and explain what happened. Often I can tell you whether a repair or upgrade makes more sense than replacing it.

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Wi-Fi & Internet

Dead spots, dropped connections, a router you don’t trust. I’ll set up or improve your home network so it reaches where you need it.

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Backup & Data Protection

Photos, documents, and records you can’t replace. I’ll set up a backup that runs on its own, and check that it can really restore your files.

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Security & Safety

Practical protection against scams, malware, and account takeovers, without turning your computer into a fortress.

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Setup, Training & Buying Advice

A new computer or phone? I’ll help you choose, set it up, and show you how to use it. A little advice before you buy often saves more than it costs.

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Personal Websites

A family, hobby, or small personal site: updated, secure, and working.

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For Your Business

You need dependable technology, but not necessarily a full-time IT department. I can be the person you call when something breaks, or the person who checks in regularly so things don’t break.

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Help Desk & Ongoing Support

Someone to call when a computer, account, printer, or program stops working. Remote when possible, on-site when needed.
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Networks, Wi-Fi & Internet

Reliable connections, properly secured. I’ll design, set up, or fix your office network and work with your internet provider when needed.
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Backup & Disaster Recovery

If your computer, server, or building failed tomorrow, how fast could you be back to work? I’ll make sure the answer is “quickly,” and that your backups actually restore.
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Cybersecurity

Sensible, affordable protection for your devices, accounts, and data, matched to what you actually have at stake.
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Cloud Services

Cloud storage, backup, email, and collaboration set up well and managed sensibly, without paying for more than you use.
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Training for Your Team

Hands-on, plain-language training for new software, new employees, and everyday security habits, with written guides to keep.
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IT Consulting & Fractional CTO

Straight answers before you spend the money, and part-time technology leadership for when you need strategy, not just support.
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Project & Program Management

Technology projects that stay on schedule, on budget, and tied to your business goals. I hold CSM and CSPO certifications and am working toward a PMP.
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Website Work & Maintenance

Designing, building, updating, and maintaining websites for security, performance, and functionality. I can use WordPress or another CMS.
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How working with me works

  1. Tell me what's going on. Call, text, email, or send me a message. You don't need to know what's wrong. Just let me know the issue in plain language.
  2. I will explain what I find. You'll get a practical recommendation and, if you'd like, an estimate before work begins.
  3. We fix it, and I help you avoid the next one. I'll tell you plainly if replacing something doesn't make sense, or if you don't need what someone tried to sell you.

Pricing in brief

$110 per hour. Remote support has a 30-minute minimum, on-site a one-hour minimum, then 15-minute increments. Hardware and software I buy for you is charged at my actual cost, with no markup. Full details on Pricing & FAQs.